Regardless of the size of your company or the nature of your practice, your professional services company is much healthier, if you give up an annual inspection. Take the time to step out of the trenches and see where you've been and where you go, what There is right and what went wrong and how close to the original plan, and change if you have what you are doing - or modify the plan.
One of the easiest ways to carry out an annual reportReview, is your year-end tax return, if the preparation of annual accounts link. You might want to do most work in a retreat, a day or a weekend away from the office, where you and key members of your staff can concentrate on the big picture. In the process, a look at these specific areas:
- Client Statistics. How many customers do you have? There was a gain or loss during the year? What are the services they need or want, and how does it compare with yourprofessional goals?
- Referral sources. Who sends you customers? And this group that sends more desirable and less desirable? How can sources of positive reference?
- Marketing efforts. What are you doing to attract new customers? What works and what does not? And how can we do better?
- Salary and employee benefit packages. What are your salary scale and incentive plans compare with other companies in your area? Benefits play an important role in creatingJob satisfaction and loyalty of employees, as employees are satisfied with what you offer? Could your advantage to organize resources to improve employee relations again?
- Insurance. A good insurance agent should initiate an annual review of all politicians, but if he or she should not be. Run a line-by line-acquisition and cost analysis in order to assess the cost of protection against risks related to the specific. Have you purchased new equipment that mustcoverage different? There are new insurance product that should be considered as a reference work?
- Security issues. Take a look at your system from a standpoint of safety. The exterior lighting adequate? Locks are stable? Measures are taken to far into the night and only to protect workers? Who has the keys? If you have had recent staff turnover, you should invest in changing locks - even if all keys are returned. Consider also, perhaps, the alarm isCodes and other codes that have access to confidential information.
- Office Furniture. Your work is designed for maximum efficiency and productivity? Lighting is adequate? Has a change in workload or style, requiring different states? If your computer has enough material, or if you upgrade?
- Office policies and procedures. Are your forms, brochures or signs should be updated? Office procedures can be simplifiedComputerized or outsourced for greater productivity? Do you have strategies to be implemented, the growth inhibition or a negative impact on morale?
- Professional relationships. Look at the people who rely on professional advice - your accountant, financial consultant, IT resources, other consultants, etc. - Confirm and that their knowledge and skills appropriate to your needs.
- Your professional status. Review all the requirements for training, make sure thatLicense (s) to renovate, pay contributions to professional organizations, and make sure your professional liability insurance is current and sufficient.
- Financial reports. Read the details of your bank contracts, commercial lending and leasing to ensure you receive the best terms available.
- Postal and courier services. The small package is extremely competitive, so you set for your company offered at least once a year. Make sure you do notThe purchase of a service than you really need to pay to do the next morning, when the following day. And the electronic transmission of documents related to supply and hard copy whenever possible.
- Vendors. Are your suppliers have stable resources, and you are always the best deal for your purchases? You may not buy raw materials such as factory work, but also as a buying office, cleaning supplies and paper, may have a direct impact on profitability.
- Maintenance and ServiceContracts. Perform a cost / benefit analysis of any service contract maintenance and before accepting the renewal.
- Mistakes and successes. Look what you did wrong and what you did well, and how you can benefit from the experiences learned in the course of next year.
Once the review is complete, to set goals and develop an action plan for the new year. The information that the review will be generated only help if you use it. Finally, make a list of people - the reference sources, consultants,Gentlemen, thank your employees, customers and especially - that have contributed to your success so far, and her.
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